Privacy Policy Nobblefood, Inc. (“Nobblefood,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy (“Policy”) explains how we collect, use, disclose and protect Personal Information (as it is defined below) of our customers and users. It applies to all Personal Information collected by us on www.nobblefood.com, the Nobblefood mobile applications, and any other websites or mobile applications that link to this Policy, as well as during any written, electronic, and oral communications (collectively, the “Services”). Nobblefood may collect Personal Information to help you place and receive orders and to improve the Nobblefood service. Your access to and use of our Services are subject to our Terms and Conditions, which define some of the terms used throughout this Policy. Please make sure that you have carefully read and understand the Terms and Conditions before you use our Services. By using our Services, you accept the Terms and Conditions, and accept our privacy practices described in this Policy. If you do not feel comfortable with any part of this Policy or our Terms and Conditions, you must not use or access our Services. The Company uses a network of independent third-party contractors (“Drivers” or “Couriers”) who provide delivery services to our users and food service providers. Drivers should refer to the Dasher Privacy Statement for information on how Nobblefood collects and uses Drivers’ Personal Information. Our Services may change from time to time. As a result, we reserve the right to update or modify this Policy at any time and from time to time without prior notice. If we make any material changes to the way we process your Personal Information, we will notify you before such changes are effective. If you object to any changes, you must cease using our Services. We recommend you review this Policy periodically. This Policy became effective on the date indicated at the top of this page. Your continued use of our Services after any changes or revisions to this Policy indicates your agreement to the terms of the revised Policy. 1. Collection of Personal Information When you use our Services, we may collect or receive Personal Information about you to provide our services and operate our business. The types of Personal Information that we may collect about you are: a. Information You Provide to Us Directly You may provide your Personal Information to us when you use our Services, including when you register with Nobblefood, search within or place orders through our Services, contact us with inquiries, respond to surveys, or otherwise access our Services. This information may include: User Profile – We collect profile information associated with your Customer Nobblefood account. This includes information such as name, email address, delivery address, and phone number. Order Details – When you place an order through our Services we collect information related to that order. This may include information such as items purchased, special instructions, date and time of order, and subtotal. Payment Information – Payment information collected such as bank name and payment method. Surveys – From time-to-time, we invite our customers and users to participate in surveys or contests. When a customer or a user participates, we may request certain Personal Information such as name and email address. Contact Data - Our Android and iOS apps allow you to send in-app gift cards to your contacts using their registered accounts. To facilitate this feature, we require access to your device's contact list. We understand that your contact list is private and sensitive information, and we take your privacy seriously. Therefore, we will only access your contact list with your explicit consent, and we will not use it for any other purpose than to send gift cards to your selected contacts. We do not collect, store, or share any of your contact list information with third parties. When you choose to send a gift card to a contact, we will ask for their registered account information, which we will use only for the purpose of sending the gift card to their account. We will not use this information for any other purpose, and we will not share it with third parties. If you no longer want us to access your contact list, you can revoke our access by adjusting your device settings. However, please note that this will disable the gift card sending feature of our app. Photo Library Access - Our Android and iOS apps allow you to create support tickets to report issues or ask for help. To enable you to provide more information about the issue, we allow you to optionally attach images from your device's photo library to the support ticket. We understand that your photo library may contain sensitive or private information, and we take your privacy seriously. Therefore, we will only access your photo library with your explicit consent, and we will not use it for any other purpose than to allow you to attach images to your support tickets. We do not collect, store, or share any of your photo library information with third parties. When you choose to attach an image to a support ticket, we will ask for your permission to access your photo library. If you grant permission, we will only access the photo(s) that you have selected for the purpose of attaching them to your support ticket. We will not access any other photos in your library, and we will not share the photos with third parties. If you no longer want us to access your photo library, you can revoke our access by adjusting your device settings. However, please note that this will disable the ability to attach images to your support tickets. By using our Android or iOS app and agreeing to this privacy policy, you consent to our access to your contact list for the sole purpose of sending gift cards to your selected contacts' registered accounts and to our access to your photo library for the sole purpose of allowing you to attach images to your support tickets. If you have any questions or concerns about our use of your information, please contact us through any of the provided channels on this website. b. Information Received From You as Part of Your Communications When you use our Services (for example on our Site), complete electronic forms, communicate with Drivers or contact us, by online chat, email, phone or text, we may automatically collect and store certain information about you and the activity you engaged in, for example: your name and contact information; your order details; information that you voluntarily provide to us; the nature of your communication; the purpose of the interaction, and the action we took in response to your inquiry or request. c. Information Collected Automatically We also may receive and store certain information about you and your device(s) automatically when you access or use our Site and Services. This information may include: Technical Information – We collect technical information associated with your activity on our Site and may include information related to your browser and operating system, IP address (the Internet address of your computer) unique device identifiers, and other information such as your device type. We use such information for diagnostic and statistical purposes and to administer our Services. Site Usage Information – We collect information to better understand customer traffic patterns and Site usage. This may include the webpage that you were visiting before accessing our Site or mobile application, the pages or features of our Site or mobile application that you browsed to inform us which part of our Site, app and Services you visit and how much time you spend there. This information is used to analyze and improve our Site and to provide our customers with a better user experience. Site Preferences – We collect information about your preferences to make your use of the Site more productive through the use of cookies. d. Location Information When you use the Services, we may collect and store general location information (such as IP address). If you permit the Services to access location services through the permission system used by your mobile operating system (“Platform”) or browser, we may also collect and store the precise location of your device when the Nobblefood app is running in the foreground or background of your device. This information may be used to help you select your delivery address, to provide more accurate deliveries of your orders, to provide recommendations to you, and to enhance your user experience and improve the services. You can choose whether to enable the location tracking feature through the settings on your device or Platform or when prompted by the Nobblefood mobile app. If you choose to disable the location feature, the Dasher will not receive precise location information from your device, which may compromise the accuracy of deliveries in some situations, for instance, if you are located in a large area, such as a park. e. Information Related to the Referral Program Nobblefood allows users to invite friends and family to sign up for our Services. Sometimes we offer a promotional value for every friend or family member who signs up and places an order through your referral link. To help you do this, we may request you to grant us access to your mobile device address book. You can then direct us to send referral emails to contacts you select in your address book. By sending a referral, you also consent to Nobblefood sending your public profile image to the contacts you select to receive a referral link. By choosing to invite a friend you represent that you have received the friend’s consent to provide his or her name and email address with us. Nobblefood will use that information to send an email inviting him or her to visit the site and will store that information to track the success of the referral program and may send marketing emails. You can also send an SMS with a referral link to your contacts. If you use this option, you understand that Nobblefood does not control the timing, content, or recipients of these SMS messages. Users may not send, publish, or share any false, misleading, or deceptive communications in connection with participation in the Referral Program. Such actions may violate various federal, state, and/or international laws, including, but not limited to, the regulations and policies promulgated by the Federal Trade Commission. Users may not send any referral emails, SMS messages, or other communications to children under the age of 13. If you are referred to Nobblefood through one of our referral programs, or if someone attempts to refer you, we may share your name, whether you have already signed up for Nobblefood, whether you are a new customer, and whether you have placed a qualifying order with Nobblefood with the person(s) who referred you. f. Personal Information from Publicly Available Sources and Third Parties We may collect or receive Personal Information about you from publicly available sources, social network providers, marketing partners, and/or third parties. This may include: Social Network Information – We may receive information about you from other services. For example, we receive certain information from Facebook when you use their service to login to Nobblefood. Demographic Information – This characteristic information could include information such as income, marital status, spending habits, and other information pertaining to customers. 2. Use of Cookies and Other Tracking Technologies We use cookies, web beacons, pixels, session replay/screen capture, and similar technologies to collect information and personalize your experience with our Services. When we use session replay technology, we may collect on a real-time basis information on how you use and navigate the Services. This may include mouse movements and how you scroll through the Services, but we do not collect keystroke data. Additional information on other technologies we may use is set forth below. a. Cookies Cookies are small web files that a site or its provider transfers to your device’s hard drive through your web browser that enables the site’s or provider’s system to recognize your browser and remember certain information. How We Use Cookies – We use first-party and third-party cookies for the following purposes: • to make our Services function properly; • to improve our Services; • to recognize you when you return to Nobblefood and to remember information you have already provided, such as items already in your order cart; • to collect information about your activities over time and across third party websites or other online services in order to deliver content and advertising tailored to your interests; and • to provide a secure browsing experience during your use of our Services. How to Manage Cookies – You may disable the use of cookies by modifying your browser settings. If you choose to disable cookies you may not be able to fully experience the interactive features of our Services. b. Web Beacons Web beacons, also known as web bugs, pixel tags or clear GIFs, are tiny graphics with a unique identifier that may be included on our Site to deliver or communicate with cookies, in order to track and measure the performance of our Site and Services, monitor how many web visitors we have, and to monitor the effectiveness of our advertising. Unlike cookies, which are stored on the user’s hard drive, web beacons are typically embedded invisibly on webpages (or in an email). c. Online Analytics and Advertising Technologies We and our third-party vendors may use automated technologies (including cookie identifiers on our Site), along with other collected information, to tailor ads or deliver content when you are on our Services or on other devices, apps or websites. d. Interest-Based Advertising We (or our service providers) may use the information we collect, for instance, IP addresses and unique mobile device identifiers, to locate or try to locate the same unique users across multiple browsers or devices (such as smartphones, tablets, or computers), or work with providers that do this, in order to better tailor content and features and provide you with a seamless experience across devices. If you wish to opt out of cross device tracking for purposes of interest-based advertising, you may do so through your device settings. We may also use cross-device targeting to help identify our users and serve advertising. This type of advertising is often called “interest-based” or “personalized” advertising—and when it occurs on mobile apps, “cross-app” advertising. You can learn more about interest-based advertising and how to opt-out of receiving tailored advertising by visiting (i) the Network Advertising Initiative’s Consumer Opt-Out link or (ii) the Digital Advertising Alliance’s Consumer Opt-Out link. To opt out of Google Analytics for display advertising or customize Google display network ads, you can visit the Google Ads Settings page. Please note that even if you opt-out, you may still receive advertisements from us. However, in that case, the advertising will not be tailored to your interests. Also, we do not control any of the above opt-out links or whether any particular company chooses to participate in these opt-out programs. e. Mobile Applications Depending on your permissions, we may receive your Personal Information from your Internet service and mobile device providers. Users of mobile devices who do not want to receive interest-based advertising may opt-out in several ways. Learn more about your choices for mobile devices by visiting http://www.aboutads.info/appchoices. Each operating system, (iOS for Apple phones, Android for Android devices, and Windows for Microsoft devices) provides its own instructions on how to prevent the delivery of tailored in-application advertisements. You should view your device or system “Settings” to determine how you can opt out of use of your device ID for “cross-app” personalized advertising. 3. Use of Your Personal Information We may use the information we collect or receive about you for various purposes. a. To Provide You With the Services We use your information to provide you the Services. For example, we use credit card information to complete a transaction or an address to allow the Dasher to fulfill your delivery. If the applicable information is to be provided or Service is to be performed by a third party, then we will disclose the applicable Personal Information to the third party providing the information or performing applicable Services. Your information may be available or provided to third-party service providers and that are contractually obligated to protect your information as disclosed in this Policy. b. To Maintain, Improve, and Personalize the Services We use your information for our everyday business operations such as auditing, administration of the Services, forum management, fulfillment, and analytics. Your information may also be used to improve the content and/or functionality of the Services. We may use your information to help us improve offerings for Nobblefood and/or our Merchants. We also use your information to personalize your experience. For example, we may personalize the content and features you see when visiting our Services. In addition, we may personalize advertisements, marketing communications, and recommendations to make them more tailored to your interests. c. To Communicate with You We use your information to communicate with you. For example, we may send you text messages or other notifications about the status of your orders and deliveries. We may also contact you with promotional offerings or other communications that may be of interest to you. If we send you marketing emails about services that may interest you, each email will contain instructions permitting you to “opt-out” of receiving future email marketing communications. In the event you contact us, we use certain information to respond to your questions and assist you with any issues that may arise in your use of the Services. If you send text messages to a Dasher, using the telephone number for that Dasher available on the Services, we may use a third-party service provider to track and analyze these text messages. We track these text messages for fraud prevention, to ensure appropriate charging of fees, to enforce our Terms and Conditions, and for quality and training purposes. As part of this process, Nobblefood and its service provider will receive in real time and store data about your text message, including the date and time of the text message, your phone number, and the content of the text message. You will not be able to opt out of transactional text messages between you and Drivers. d. For Account and Network Security Purposes We care about keeping you secure and safe while using our Services. Keeping you safe requires us to process your Personal Information, such as your device information, activity information and other relevant information. We use such information to combat spam, malware, malicious activity or security risks; improve and enforce our security measures; and to monitor and verify your identity so that unauthorized users do not gain access to your information. e. To Maintain Legal and Regulatory Compliance Our Services are subject to certain laws and regulations which may require us to process your Personal Information. For example, we process your Personal Information to pay our taxes, to fulfill our business obligations, ensure compliance with employment and recruitment laws or as necessary to manage risk as required under applicable law. f. To Enforce Compliance with Our Terms and Conditions and Policies When you access or use our Services, you are bound to our Terms and Conditions and this Policy. To ensure you comply with them, we process your Personal Information by actively monitoring, investigating, preventing and mitigating any alleged or actual prohibited, illicit or illegal activities on our Services. We also process your Personal Information to: investigate, prevent or mitigate violations of our internal terms, agreements or policies; enforce our agreements with third parties and business partners. g. To Protect You, Others, and Our Business We use your information to protect you, others, and our business, including, without limitation, using information for fraud prevention, for enforcement of our Terms of Service, to comply with the law, and to protect against security risks. h. For Our Business Purposes We may use your information for any other purpose disclosed to you at the time we collect or receive the information, or otherwise with your consent. 4. Sharing of Personal Information with Third Parties We share your Personal Information as described below. a. Service Providers We may share your information with our third-party service providers for certain business purposes. This information is provided in order for them to provide us services such as payment processing, advertising services, marketing partners, web analytics, data processing, IT services, customer support and other services. These third-party service providers have access to your Personal Information only for the purpose of performing services on our behalf and are expressly obligated not to disclose or use your Personal Information for any other purpose. b. Drivers and Merchants To help provide you with a high-quality delivery we also may share your information, including your Personal Information and order details, with the Drivers who complete your requested deliveries. Similarly, we may share information with Merchants to facilitate deliveries such as your first name and last initial and order information related to your orders with Nobblefood merchants. c. Related Entities We may share your information with our affiliates (entities that control or are under the control of Nobblefood) for business purposes. This will include related entities such as Nobblepay that utilize Nobblefood’s technology. We will require these entities to comply with the terms of this Policy with regard to their use of your information. For purposes of clarity, Nobblefood and Nobblefood may share certain functionalities such as a uniform login experience where users of both applications will need to use a single username and password. d. When Required by Law We recognize that information related to your orders could contain private information. However, we may be required to disclose your information to third parties including law enforcement agencies when required to protect and defend our legal rights, protect the safety and security of users of our Services, prevent fraud, comply with the law, respond to legal process, or a request for cooperation by a government entity. e. Corporate Transactions In the event of sale, transfer, merger, reorganization, dissolution, or similar event we may transfer your information to one or more third parties as part of that transaction, including during the negotiation of an actual or contemplated transaction. f. With Your Consent We also may share or disclose your information with your consent or at your direction. 5. Security Nobblefood has implemented administrative, technical, and physical security controls that are designed to safeguard Personal Information. However, no online activity is ever fully secure or error-free. While we strive to protect your information, we cannot guarantee that your Personal Information is absolutely secure. Please keep this in mind when disclosing any information to Nobblefood. Please recognize that protecting your Personal Information is also your responsibility. We urge you to take every precaution to protect your information when you are on the Internet, or when you communicate with us and with others through the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account might have been compromised), or if you suspect someone else is using your account, please let us know immediately by contacting us as indicated in the Contact Us section below. 6. Data Retention We will retain your Personal Information for as long as your account is active or as needed to provide you services and to maintain a record of your transactions for financial reporting purposes. We will also retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. 7. Children’s Information Our Services are not intended for children under 13 years of age and we do not knowingly collect Personal Information from children under the age of 13. If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed personally identifiable information to us please contact us at customer@nobblefood.com. A parent or guardian of a child under age 13 may review and request deletion of the child’s Personal Information.